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Case Study:
Customer Profile
Gieves & Hawkes of Number 1 Saville Row are a premium UK made-to-measure and ready-to-wear means fashion house who retail their prestigious range of products through their chain of retail stores. The head office is based in Surrey where the Quick Sell Head-Quarter system and Access Accounts are run on an NT-SQL platform.

The philosophy of the company has always been to improve its efficiency and the customer services without compromising quality and reputation. In 1998 the company completed its thorough search of the computer solutions available which would fit its demanding retail and accounting requirements. The result was to select the combination of Quick Sell Epos and Access Accounts as these would provide an appropriate and fully linked solution for the business.
Industry standard Microsoft Windows/NT platforms are utilised thus enjoying the benefits of an open system, flexibility, lower costs and speedy implementation.

The retail system and Access Accounts share the information available from each system. All cash and credit sales are fully reflected in the accounting system with the option of raising invoices through Access or treating the transaction as an order. Cash control accounts are used to control the takings of each store. All sales, cost of sales and overheads are associated with the relevant store with the Profit and Loss account being produced at any time for the management team. Cost of sales is automatically adjusted in order to ensure that it represents the cost of what has actually been sold, therefore reducing the need to estimate the value of closing stock at reporting time. Transactions with the corporate customers and finance houses are monitored through the interface with the invoicing and sales ledger modules.

Purchase orders are raised in the retail system and then imported into Access accounts. This will give the head-office a valuable tool to verify the purchase invoices received thus avoiding the time and cost involved in cross checking with the stores.

Detailed drill-down reporting via Access Accounts, Excel or Crystal is available in both the retail and accounting systems. Also ODBC links provide the scope for additional manipulation of the data. Using the auto-generate facility within the nominal Ledger, the company can easily create a new set of nominal ledger codes for new stores. By defining account category structure the company is able to report on the performance of the stores or the whole organization in many different ways.

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